Complains Procedure
The easiest way to resolve any problems that you may experience is to speak to the instructor. The instructor will ensure that any issues are rectified. If you are still not satisfied please write to us info@lessonplus.co.uk. Please remember that the instructor will have the opportunity to respond as well. Similarly, we would like to hear any positive feedback.
General Data Protection Regulations (GPDR)
Lesson Plus is committed to protecting and respecting your privacy. By booking, you are agreeing to be bound by our GDPR policy.
We collect data when you contact us by phone, email and in person, this includes Contact Details, Photographic Image, Driver Licence & NI details, Test details including results and Payment Details to facilitate bookings, training, issuing attendance and qualification certificates, and communicating with GOV.UK on your behalf. We may also notify you to changes to our services, provide information or updates to relevant rules and regulations, seek your views or comments on the services we provide, and with your permission send other communications which you have requested and that may be of interest to you.
You have the right to opt out of the above, request to access, update or erase data.
For more details or a copy of these terms and conditions, please contact us on 075778877335